"The holistically thought-out approach - from strategy to processes to ROI determination - made even die-hard CRM gurus like Dr. Wolfgang Martin go into raptures: 'This is CRM straight out of the textbook.'"
(Jury comment at the CRM Best Practice Awards 2003, a result of our project work)
Use of proven Approaches
Gordi Consult uses Approaches as templates for project-specific procedures. This, together with the experience of the consultants, ensures that customer requirements can be met effectively and efficiently with a high degree of certainty.